Am I liable for chargebacks?

Liability for Chargebacks

Yes, if the customer has a valid dispute with the charge in question and you do not provide the necessary documentation and/or satisfactorily remedy the situation. If, however, the customer doesn’t have a valid dispute and you complied with processing regulations, you may not be liable. If the chargeback is found to have been in error, a merchant will be granted a reversal.

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