How the new Visa Acquirer Fee affects you?

Visa Acquirer Fee

As of April 1, 2012 Visa implemented a new Fixed Acquirer Network Fee (FANF). This FANF is an expense merchants pay to be a part of the Visa network and applies to the acceptance of all Visa credit and check cards. …(Read More)

Do you offer e-checks?

Electronic Checks (eChecks)

Help minimize costs, and reduce risk by accepting paper checks electronically.  …(Read More)

Do you offer gift cards?

Gift Cards

Perfect Processing helps business owners increase traffic to their establishment by offering a gift card solution.  …(Read More)

Can I process my transactions over my mobile phone?

Mobile Phone Transactions

With Virtual Merchant Mobile you can utilize your Smartphone to accept credit card payments. …(Read More)

Can I process my transactions virtually?

Virtual Credit Card Transactions

Virtual Merchant is a complete hosted payment solution that instantly transforms your PCs into “virtual” payment terminals. …(Read More)

Can I process transactions with my existing terminal?

Existing Credit Card Terminal Usage

In most cases, Perfect Processing can reprogram a merchants existing terminal …(Read More)

What is OCM?

Online Case Management

Online Case Management OCM allows you to securely and efficiently receive, view, respond and manage …(Read More)

What is SRS Reporting?

SRS Reporting

SRS reporting allows merchants to access information regarding deposit activity and will ensure the proper amounts are reported to the IRS.  …(Read More)

What kind of transaction reporting is available?

Transaction Reporting

Perfect Processing uses a powerful, online reporting suite called Merchant Connect. …(Read More)

Why Do I Need A Payment Gateway?

Payment Gateway

The vast majority of e-commerce merchants do not have the technical resources, …(Read More)

How can I avoid chargebacks?

Chargeback Avoidance

For both “card present” and “card not present” transactions- …(Read More)

What are some of the different types of chargebacks?

Chargeback Types

A sale can be charged back for more that 35 valid reasons …(Read More)

Am I liable for chargebacks?

Liability for Chargebacks

Yes, if the customer has a valid dispute …(Read More)

What is a chargeback?

Chargeback for credit cards

A chargeback occurs when a consumer requests a refund from their credit card company. The merchant is billed by its merchant bank, …(Read More)

What if I receive a Retrieval request?

Credit Card Retrieval Request

If a cardholder doesn’t recognize a charge, the cardholder’s issuing bank may order a copy of the sales draft. This request is called a copy request or retrieval. …(Read More)

What is PCI DSS?

PCI DSS Compliance – 94% of Our Clients

This is an acronym for the Payment Card Industry Data Security Standard. PCI DSS is a set of security standards that were created by the major credit card companies …(Read More)

Who do I contact for help with my account, my terminal, or other merchant account-related topics?

24/7 Customer Support

Perfect Processing at 303-741-2874 or Elavon 24 x 7 Support at 1-800-725-1243

What are Dues & Assessments?

Credit Card Dues and Assessments

Dues & Assessments are processing fees merchants pay to the Card Associations to finance their roles in the following: …(Read More)

What credit cards can I be set up to accept?

Types of Credit Cards Your Company Can Accept

What is a merchant account and do I need one?

Merchant Account

You need a merchant account if you want to take credit card payments …(Read More)

How long does it take to receive payments from my credit card transactions?

Timeframe to Receive Payments

All money collected through your merchant account is deposited …(Read More)